​Success is led by ​the power of ​communication

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Professional Communication Exam

The Communication Skills for Business (CSB) Professional Communication exam validates that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment.
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Whether verbal (oral or written) communication or nonverbal communication the ability to communicate effectively is a critical skill that all candidates should possess. In today’s workplace, communication skills are consistently one of the top skills employers are looking for and developing these skills can give candidates a big edge on the competition.

Impact of CSB

  • For students/candidates, Communication Skills for Business certifications are resume builders and help students/candidates become more employable.
  • For educators, the Communication Skills for Business ready-made, self-scoring exams save instructors’ time by using the certification exams as class exams, mid-terms or final exams.
  • For workforce education, the Communication Skills for Business program increases job placement rates and stabilizes/increases funding options.
  • For corporations, the Communication Skills for Business program provides job skill enhancement for employees and saves money by not having poor communications.
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Why should job candidates seek CSB Certification?

Poor communication is very expensive for companies. Studies have been done that estimate businesses with 100 employees lose an average of $420,000 per year due to poor communication between employees. The cost goes up based on the number of employees.

The CSB certifications give job candidates the proof they understand good communication and have the skills needed to be effective and efficient in their jobs, while saving the company money by not communicating poorly.

The Communication Skills for Business (CSB) Professional Communication exam validate that candidates entering the workforce understand key communication principles and skills that are necessary to be effective in a work environment. While the key skill being measured is communication, the nature of this exam will also help students with the other 3 of “the 4 C’s”:

  • Critical Thinking – which will happen as they think through how to effectively communicate
  • Collaboration – which will stem from effectively communicating with others
  • Creativity – which is required to present appealing communications
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